Support Centre

Here are several methods of obtaining help. The Expression Graphics Support Staff will do their best to provide quick, professional answers or suggestions to your site template questions.

submit a support ticket

Expression Graphics ticket system is for questions regarding templates. For additional maintenance questions please submit questions to the Expression Web forum below.

Submit a support ticket to technical or billing departments


support chat

Welcome to our Support Chat if you have questions on choosing, purchasing or editing our templates! Here you will quickly get answers or help texts links. This service is available 24 hours a day. Note: In the event Live Help is at full capacity you will be directed to the Support Ticket System.


try before you buy sample template

Download the sample Expression Web website template in order to try your skills before purchasing actual product.

Preview sample Expression Web template

Download sample Expression Web template


frequently asked questions

We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

Read FAQ


how to get a refund

Because our company offers non-tangible, irrevocable goods we do not issue refunds after the product is shipped. Which is fully explained on our website during check-out. Please make sure that you have carefully read the "sources available" section.

We only make exceptions to this rule when the product appears to be not-as-described and on a case-by-case basis in agreement with the parties concerned. The deadline for any refund claim is one week after the delivery date. You should provide in this request a detailed account of your reasons for requesting a refund. Please, make sure your request does not contradict our Terms and Conditions.

Send refund request to the Billing Department here


address and phone

5732 Milentz Avenue
Saint Louis, Missouri 63109



e-mail address:
[email protected]


We are happy to serve you using e-mail. Please make your inquiry here:

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